

Design Like a Pro
FAQ
We've shared some of our most frequently asked questions to help you out!
- 01
Getting started is easy! Just go to the home page and click the button that says "Build Your Closet"
- 02
Once you complete your closet design, you can order online with a credit card.
- 03
Since every closet is customized and we have a wide variety of options, the price varies for each customer. You will be able to see your price automatically update within your design as you choose different options.
- 04
Your closet will come with detailed instructions on how to install upon delivery. You can also find them here.
- 05
Since these are custom cut closet units, all sales are final. Any damaged materials will be replaced.
- 06
If any materials are damaged do not send them back. Accept the delivery, and take note of the damage with the driver. We ask that you send photos of the damaged parts along with their sticker. All damaged or missing materials will be replaced and shipped to you immediately at no cost.
- 07
With our easy-to-install materials, no installers are necessary. Just follow the instructions that come with your closets parts! If you want to hire an installer, you can if you wish. You can find our installation videos here.
- 08
There are currently lead times of 25-40 business days from date of order to date of shipping. After processing, your materials will be shipped out by a major shipping company and will take up to 2 weeks to arrive. You will receive tracking once your order ships.
- 09
All orders are shipped by a major shipping company in a 4' x 8 ' box on a pallet. Lift-gate delivery is available to lower the pallet to the ground, garage, or storage unit, and it will be your responsibility to move it from there.
- 10
Shipping on orders over $500 is included for the 48 US contiguous states. There may be additional fees for Hawaii and Alaska as well as Canada. Shipping costs will be calculated based on freight rates to area code.